This guidance is not award-year-specific and applies across award years.
Today, as some institutions may be dealing with the impact of a natural disaster, NASFAA staff and Board of Directors send our thoughts and prayers for the safety and well-being of affected individuals.
NASFAA is reminding institutions about existing guidance regarding the impact of a "major disaster" on the administration of the Title IV federal student aid programs. Dear Colleague Letter GEN-17-08 and its attachment are intended to help Title IV student financial aid recipients and their families who are affected by a federally declared major disaster. It supplements all information in the FSA Handbook and supersedes guidance included in previous Dear Colleague Letters, including GEN-10-16, FP-10-06, GEN-05-17, and GEN-04-04.
In events when the President declares a disaster, ED provides general guidance for regulatory relief to students, institutions, lenders, guaranty agencies, and their servicers in administering the Title IV programs authorized under the Higher Education Act of 1965 (HEA), as amended. Unless stated otherwise, the regulatory relief described in GEN-17-08 applies to all recipients of Title IV aid and their families who at the time of a disaster were residing in, employed in, or attending an institution located in a federally declared disaster area in the U.S. The institution must follow the link and guidance in the Dear Colleague Letter to find out if its location qualifies. An institution experiencing a more localized disaster or an institution with a large number of eligible noncitizens who are from a country experiencing a significant natural disaster may seek relief from its School Participation Division.
To determine if your institution is located in a federally declared disaster area, visit Disasters and Other Declarations | FEMA.gov.
An institution with any questions or concerns should contact its U.S. Department of Education (ED) School Participation Division for guidance specific to the school's situation.
A lender or guaranty agency in the Federal Family Education Loan (FFEL) Program should contact its regional Financial Partners representative with Financial Institution Oversight Service.
Professional Judgment (PJ): In addition to the above guidance, note that Section 479A(f)(1),(2),(3) of the HEA [20 USC 1087TT] now includes examples of situations where a financial aid administrator may exercise their PJ authority in the event of a qualifying emergency to include (not an exhaustive list):
ED shall adjust the model used to select institutions for program reviews to account for any rise in the use of PJ during qualifying emergencies.
For PJ purposes, Section 479A(f)(4) defines a qualifying emergency as:
More Information: ED's Federal Student Aid National Disaster Information page provides further information including resources for students, parents and borrowers.
AskRegs Q&As represent NASFAA's understanding of regulatory and compliance issues. They are FOR INTERNAL USE ONLY. While NASFAA believes AskRegs Q&As are accurate and factual, they have not been reviewed or approved by the U.S. Department of Education (ED). If you should need written confirmation of AskRegs information for audit or program review purposes, please contact your ED School Participation Division. NASFAA shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
Join NASFAA and receive full member access to the AskRegs Knowledgebase and question services.
Learn More© 2025 NASFAA. All rights reserved.