How Can We Assist an Incarcerated Student If Their StudentAid.gov Account Have Been Disabled?

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This guidance is not award-year-specific and applies across award years.

According to SE-Q11/A11on the U.S. Department of Education's (ED's) Prison Education Programs Questions and Answers website: "In these situations, email [email protected] for assistance in activating a confined or incarcerated individual’s FSA ID [StudentAid.gov account]."

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